Thank you for shopping with Thickskin. We take pride in the quality of our products and your satisfaction is important to us.

1. No Returns or Refunds

Due to hygiene and safety reasons, we do not accept any returns, refunds, or exchanges once a product has been purchased.

We strongly encourage customers to read product descriptions carefully and reach out to us at lovethickskin@gmail.com if you have any questions before placing your order.

2. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 3 days of receiving your order with:

• Your order number
• Clear photo(s) of the product and packaging

We will review your case and may offer a replacement at our discretion. Replacement approvals are handled on a case-by-case basis and subject to product availability.

3. Cancellations

Orders cannot be cancelled once they have been confirmed and paid for.